Fluke Network Card NetTool User Manual

TM  
TM  
NetTool  
Inline Network Tester  
Quick Reference Guide  
PN 1560839  
May 2000, Rev 2, 03/02  
© 2001, 2002 Fluke Networks. All rights reserved. Printed in USA  
All product names are trademarks of their respective companies.  
 
Table of Contents  
Title  
Page  
Ready, Aim, Register! ...................................... 1  
What is NetTool? .............................................. 1  
How to use NetTool ....................................... 2  
NetTool Capabilities ....................................... 3  
Single-Ended Mode ....................................... 4  
Cable Testing ................................................ 5  
Cable Test ................................................... 5  
Wiremap ...................................................... 6  
Service Identification ...................................... 7  
Services Discovered .................................... 8  
Inline Mode .................................................... 9  
Getting Acquainted ........................................ 11  
Buttons and Indicators ..................................... 12  
Navigation Buttons ......................................... 12  
NetTool LED Indicators .................................. 13  
NetTool Menus ................................................. 14  
NetTool Menus - PC ...................................... 16  
Link Configuration ....................................... 16  
Addresses Used .......................................... 18  
Servers Used ............................................... 18  
NetTool Setup ................................................ 19  
NetTool Settings .......................................... 19  
More NetTool Setup Options ....................... 20  
Network ......................................................... 21  
NetTool Main Menu ....................................... 22  
AutoTest ...................................................... 22  
Problems ....................................................... 23  
Problem Display ............................................. 24  
i
 
NetTool™  
Quick Reference Guide  
Link Connectivity Problems ............................25  
Network Problems ..........................................25  
Health .........................................................25  
NetWare ......................................................25  
TCP/IP ........................................................25  
Host Configuration ......................................25  
Name Resolution ........................................26  
NetBIOS ......................................................26  
Web .........................................................26  
Misc .........................................................26  
Email .........................................................27  
Printer .........................................................27  
Unwanted protocols (when enabled) ...........27  
Key Devices .....................................................28  
Toolkit ..............................................................29  
Ping ............................................................30  
Health ............................................................34  
Reporter ........................................................35  
Working with NetTool Reports ....................36  
NetTool Updates, etc .......................................38  
NetTool Blaster ................................................39  
NetTool Toolkit ..............................................39  
Limited Warranty and Limitation of Liability .....39  
ii  
 
TM  
NetTool  
Quick Reference Guide  
Ready, Aim, Register!  
What’s in it for me?  
A FREE PERSONALIZED HOLSTER!!!!  
Get a free holster with a personal or company name  
embossed on it for your NetTool by visiting  
www.flukenetworks.com and registering your NetTool  
today.  
What is NetTool?  
What? More busywork to slow me down?  
NetTool is easy to use and saves time! It is a unique  
handheld device that combines cable, network, and PC  
configuration testing into a single, handheld unit.  
NetTool was designed specifically to speed your  
frontline network troubleshooting, “moves, adds &  
changes,” and desktop-to-network connectivity work.  
I’m bored and want to kill time…  
Access the NetTool Users Manual on the CD-ROM  
disk that came with your purchase if you have a lot of  
time to kill. Hey, you can also surf to  
www.flukenetworks.com for the latest news on  
NetTool, troubleshooting tips, and service information.  
1
 
How to use NetTool  
I don’t have a lot of time to kill, how do I light this  
candle?  
NetTool has two RJ-45 jacks, one on either side of the  
unit. Plug it in and turn it on…either between two  
devices like a hub and a PC or directly into a wall plate  
to check a network drop.  
The first screen you see  
when you power up NetTool  
is the launch pad to all of  
NetTool’s features. Press  
the Select button to begin.  
afq40s.bmp  
Think of NetTool as your virtual eyes and ears in  
checking PCs connected to networks. NetTool can be  
used in two modes: Single-Ended Mode (page 4) and  
Inline Mode (page 7).  
Note  
If you have not registered your NetTool you  
will see a Registration Reminder Screen  
followed by a screen that displays how many  
option trials remain.  
Be sure to install NetTool Blaster and  
NetTool Toolkit, the PC-based software that  
came with your purchase on CD-ROM (check  
the online help for those programs for more  
information). These software programs  
enable you to transfer data between a  
NetTool and a PC.  
2
 
NetTool Capabilities  
Service Identification  
Link Configuration  
Telco  
Link ID  
Token Ring  
Ethernet  
Receive Pair  
Advertised Speed  
Actual Speed  
Level  
Health  
Polarity  
Utilization  
Advertised Duplex  
Actual Duplex  
Broadcast/Error meters  
Cable Test  
Services (Key Devices)  
Wiremap  
IP Servers  
PC Configuration  
IPX (NetWare) Servers  
NetBIOS Servers  
Printers  
Link Config  
Health  
Addresses Used  
Routers  
Servers Used  
Problems  
Ping  
Problem Log  
Ping (single device)  
Ping Catalog (list)  
Reporter  
Save/Delete Reports  
3
 
Single-Ended Mode  
What’s lurking behind that wall plate?  
Note  
To optimize discovery, connect NetTool with  
the device (like a PC) off, turn NetTool on,  
press AutoTest, then turn the device on.  
Plug an RJ-45 (supplied PN 642774) cable into a  
network drop or a single network device, such as a  
hub, PC, server, or printer.  
Plug the other end of the cable into either side of  
NetTool, power up NetTool, and start AutoTest by  
pressing the Select (middle) button. The NetTool  
screen displays the NetTool icon and the other  
device icon.  
afq01f.eps  
Use this mode to quickly prove a network drop or  
network device is active, determine its speed and  
duplex settings, confirm healthy frames are being sent,  
or check connectivity to the network (when plugged into  
a hub or switch). Check AutoTest (page 22) for more  
information on the icons. Check Ping (page 30) to  
learn how to ping a device while in single-ended mode.  
4
 
Cable Testing  
You can check cable length, detect split pairs, or use  
the wiremap adapter (supplied PN 1563930) to verify  
pin-to-pin continuity from the near to the far end of a  
cable.  
Cable Test  
Plug the cable to test  
into the jack on either  
side of the NetTool.  
Power up NetTool.  
AutoTest flashes.  
Press Select.  
afq31s.bmp  
Highlight the Spool icon  
and press Select to  
see cable status.  
NetTool detects cable  
length, opens, shorts,  
and split pairs.  
This applies for patch  
cables as well except  
you would plug both  
ends in to the NetTool  
and then press Select.  
afq32s.bmp  
5
 
Wiremap  
When both ends of a cable cannot be connected to  
NetTool (e.g., one end is in wiring closet), use the  
external wiremap function.  
Attach the near end of the cable to the NetTool.  
Attach the wiremap adapter to the far end of the  
cable.  
Power up NetTool.  
AutoTest flashes.  
Press Select.  
Highlight the Wiremap  
icon and press Select.  
afq33s.bmp  
If pin configuration  
checks out and there  
are no opens, shorts or  
split pairs, you can rule  
out the cable as the  
cause of a problem.  
afq34s.bmp  
6
 
Service Identification  
Plug one end of a cable into the RJ-45 jack on  
either side of NetTool and the other end into any  
RJ-45 wall jack.  
Power up NetTool and select AutoTest. Doing so  
shows you what service is active on the jack.  
Based on voltage and other electrical  
characteristics of the port, NetTool can detect:  
Telco:  
Shows the tip and ring pins.  
XCaution  
Although NetTool can detect Telco  
signals, it is not designed to be used on  
the public telephone network. Disconnect  
immediately. NetTool cannot reliably  
discover Telco information with the AC  
adapter or serial cable connected. It also  
detects ISDN signals but cannot reliably  
detect the S/T interface.  
Ethernet: Tells you if the jack is hot, what’s on the  
other end (hub, switch, etc.), as well as the speed  
and duplex, level, and polarity. Also shows the  
segment ID so you can choose the right network  
(if there are multiple jacks).  
Token Ring:  
Indicates the  
presence of a Token  
Ring network.  
No Response: A  
dangling, flashing  
power cord Indicates  
that NetTool senses  
an Ethernet device but  
the device is not  
responding. This  
usually means the  
device is powered off.  
7
 
Force Link: For a  
device that does not  
respond, NetTool  
enables the Force  
Link function and  
displays it as a menu  
choice below  
afq39s.bmp  
AutoTest. Select  
Force Link and  
NetTool attempts to  
force a connection  
with the device.  
Check the users  
manual for more  
information.  
Services Discovered  
Servers  
IP Servers (IP services discovered): DHCP, DNS,  
email (SMTP, POP, IMAP), Web (HTTP, HTTP proxy),  
WINS  
NetWare Servers (IPX service types): Nearest File  
Server, File Server, NetWare Access Server, Time  
Synchronization Server, NetWare Directory Server  
(NDS), NetWare Management Server  
NetBIOS Servers: Primary Domain controllers, Backup  
Domain controllers, Master Browsers  
Routers  
IP Routers: RIP, IGRP, EIGRP, OSPF, IRDP, RIP2  
IPX routers: RIP  
Printers  
IP Printers - IP Printers, IP Print Spoolers  
IPX Printers - IPX Print services  
DLC Printers - Microsoft DLC, HP DLC  
8
 
Inline Mode  
They say two ports are better than one…  
Note  
NetTool can’t tell you about what it doesn’t  
see. NetTool must sense traffic on a network  
or device so it can supply protocol or health  
information.  
Inline means NetTool is connected between two  
devices simultaneously like a PC and hub. Use this  
mode to verify that a PC will communicate properly with  
the network.  
afq02f.eps  
Plug NetTool inline between the PC and the  
network.  
Power up the PC.  
Select AutoTest. The example shown above is  
NetTool connected inline between a PC and a  
hub. The icons represent the discovered devices.  
Check AutoTest (page 19) for more on the icons.  
9
 
So what?  
Select the PC or Hub icon for more link  
configuration information, health, Segment ID, and  
for PCsaddress and server information.  
X Caution  
Plugging NetTool inline with the same  
device can produce side effects. For  
example, if you plug NetTool into two  
ports of the same switch, you risk  
creating excessive traffic that weakens  
network performance.  
10  
 
Getting Acquainted  
Skip this page if you have ever used a radio…  
Batteries  
Use four (4) AA size batteries (supplied PN 1560231) or  
the optional rechargeable batteries (PN 1572184) as  
shown (optional charger PN 1572191).  
1
3
2
afq05f.eps  
AC Adapter  
The optional AC adapter (PN 1556346) can be used to  
power the unit and conserve battery power.  
afq03f.eps  
11  
 
Buttons and Indicators  
Press the buttons all you want. What you press  
won’t hurt you or your network.  
Power – press and hold for two seconds to turn on  
or off.  
Backlight – After NetTool has power, you may  
turn on the backlight by simply pressing the power  
button once quickly. Turn it off by….you guessed  
it…pressing the Power button again.  
Link, Collision,  
and Error LED  
Navigation  
Utilization  
Keys  
LED  
SELECT  
Power  
Select  
afq24f.eps  
Navigation Buttons  
After powering up NetTool, just  
press the buttons that make up  
the oval under the screen to  
highlight an icon or menu item  
that you wish to view (up,  
down, right, left). As you  
navigate, the highlighted area  
flashes.  
SELECT  
afq25f.eps  
Press Select (middle button) once to view an item  
and related screens.  
Within a screen that is “scrollable,” use the up and  
down key to scroll. Within a menu screen, the  
right button returns you to the  
left buttons act as a page up (left) or page down  
The right and  
.
12  
 
(right) if there there are more items to view. This  
applies to data screens not “scroll-select”  
screens.”  
Press the Up key to navigate to the  
and press Select to close the current screen.  
(top right)  
Certain screens also display a wrench  
of the . Select this icon to access the  
configuration screen for that function.  
icon left  
NetTool LED Indicators  
NetTool has two tricolor LED  
indicators on each side to reflect  
link and health information at a  
glance.  
LINK/CLSN/ERR LED  
Green = Link pulse present  
Yellow = Collisions occurring  
Red = Errors occurring  
Utilization LED  
afq26f.eps  
The bottom tricolor LED (UTIL) indicates utilization  
percentages for each side.  
Green = utilization levels below 40%  
Yellow = levels between 40% and 70%  
Red = levels greater than 70%  
Serial Connection  
Connecting NetTool to a PC via the customized serial  
cable (supplied PN 1541340) allows you to:  
Download software (read NetTool Updates,  
etc. on page 38 for details).  
Enable options.  
Save screens.  
Use NetTool Blaster and NetTool Toolkit  
programs supplied on the CD-ROM (check  
the Reporter and Ping Catalog sections).  
13  
 
NetTool Menus  
Just show me the dessert menu. Life is too short  
not to order dessert first.  
There are two sets of menus to assist in  
troubleshooting: icons on the top of the screen and the  
main menu below the icons.  
Setup Icon  
PC Icon  
Network Icon  
Main Menu  
afq27f.eps  
Selecting an icon takes you through menus  
corresponding to the three elements of the connection:  
PC, NetTool setup, and Network. The main menu  
takes you through various discovery screens that reflect  
NetTool’s connection to devices.  
Between the top area icons there are several indicators  
that reflect link and cabling information as shown below.  
Link Speed  
Underlined Value = Actual  
Link Polarity  
Duplex  
Cable Status  
afq29f.eps  
14  
 
Duplex Settings:  
= Full Duplex  
= Half Duplex  
NetTool displays duplex settings for each device,  
advertised or collision-determined. The underlinded  
indicator is the confirmed duplex and the non-  
underlined value is the advertised duplex. Duplex  
mismatches can impede communication between  
devices.  
Link Level and Polarity: Polarity is displayed via  
waveform shaped icons.  
Normal level, normal polarity  
Normal level, reverse polarity  
Low level, normal polarity  
Low level, reverse polarity. Link level  
is displayed by the height of the  
waveform.  
Cable Status: NetTool shows you the status  
of the cables connected to it and detects whether the  
cables are straight or swapped. If NetTool sees a swap  
cable problem, it will swap it internally, allowing you to  
troubleshoot past a simple swap cable problem.  
15  
 
NetTool Menus - PC  
Connect NetTool to a PC and select the PC  
icon. The icon displays on the left or right,  
depending on where you connected the cable.  
After the PC sends  
frames, you can scan  
the PC configuration by  
navigating through the  
menu. This view of the  
PC is invaluable in  
troubleshooting  
networked PCs.  
afq16s.bmp  
Link Configuration  
Hey there, what’s your sign?  
The link configuration screen  
provides the following key  
link information about the  
device to which NetTool is  
connected:  
afq15s.bmp  
Receive Pair  
Advertised Speed  
Actual Speed  
Level  
Polarity  
Advertised Duplex  
Actual Duplex  
Health  
Don’t know why that PC seems a bit under the  
weather?  
Check out the health of frames the PC has sent since  
you started AutoTest and isolate PC related problems.  
Frames  
Broadcasts  
Errors  
Short Frames  
Jabbers  
Collisions  
FCS (Frame  
Check Sum)  
afq35s.bmp  
16  
 
Protocols  
Exactly what languages are these devices  
speaking to each other?  
Select Protocols to view the protocols seen on  
the desktop or network. This can be very useful  
for finding configuration mismatches. The  
Protocols screen below shows such a mismatch  
(Apple protocol found on the network side but not  
on the PC side).  
afq20s.bmp  
afq19s.bmp  
Select a protocol type you  
wish to see (IP, NetWare,  
etc.). NetTool lists the  
protocols and icons to  
indicate where the protocol is  
seen.  
afq62s.bmp  
You can also access the list of protocols for a device by  
highlighting and selecting that device. For example,  
highlight and select PC  
as outlined in the PC menu  
section and you can then navigate to view protocols  
associated with the PC.  
17  
 
Addresses Used  
My name is, my name is…  
NetTool displays the best-discovered name on the PC  
as well as the IP, IPX, MAC address of the PC. It also  
lists DHCP or automatic private IP address information.  
afq28s.bmp  
Servers Used  
Shows the network resources  
the PC is using, including  
HTTP, SMTP, POP, WINS,  
Nearest NetWare, DHCP and  
DNS servers, as well as the  
gateway router.  
afq22s.bmp  
18  
 
NetTool Setup  
Setup options enable you to  
modify the display and other  
parameters. From the main  
menu, select the NetTool  
(middle) icon to access the  
NetTool setup options.  
afq07s.bmp  
NetTool Settings  
Access Settings to:  
Check the battery level  
The battery level  
indicator displays while  
you navigate through  
Setup screens.  
.
afq42s.bmp  
Select feet or meters.  
Enable/disable Auto Off. If you leave the unit on  
without touching any keys for more than 10  
minutes, Auto Off automatically shuts the unit  
down to save battery power.  
Adjust the display contrast. Highlight  
Select to decrease contrast or to increase it.  
and press  
Set Time/Date…Highlight each number  
comprising the time or date display and change  
each number individually using the up or down  
arrow key. Use the right or left arrow key to move  
the cursor over. Press Select after you change all  
the numbers. NetTool Time format is  
HOUR:MINUTES:SECONDS. Date format is  
MONTH:DAY:YEAR. The clock does not self-  
adjust for local time zone changes. NetTool  
Blaster also allows you to set the time for the  
NetTool and even synch it with the PC clock.  
Select Restore Defaults to restore all factory  
settings. If you have not changed any settings,  
NetTool displays Defaults Restored and no  
action is required.  
19  
 
More NetTool Setup Options  
Other setup options include:  
Unwanted Protocols  
IP Setup  
Ping List Editor  
Language  
About NetTool  
afq59s.bmp  
Select Unwanted Protocols to specify protocols  
that NetTool will warn you are present on the  
network. This helps in situations like a network-  
wide migration away from certain protocols. If  
NetTool sees them, it reports them in the Problem  
Log.  
Choose IP Setup to configure your NetTool to  
ping (check the IP Setup section for details).  
Access the Ping List Editor to view, edit, or add  
to lists of preset IP addresses that you have  
previously downloaded using NetTool Toolkit.  
The editor enables you to add to an existing list or  
edit an existing IP address within a list.  
Select one of the lists by highlighting the list name  
then pressing Select. Select Add New Device to  
add an IP address to that list. To edit an existing  
address, select it then change any of the octets  
within the address.  
Choose Language. Select a language from the  
available choices.  
View software and hardware details. Select  
About NetTool to view the serial number, MAC  
address, and revision information. Be sure to  
record the serial number and MAC address of your  
NetTool for future reference.  
20  
 
Network  
Select the Network  
icon to view network  
activity. The icon displays on the left or right  
depending on where you connected the cable.  
Link Config: (described in the PC section).  
Health: (described in the PC section).  
Protocols: (described in PC section).  
Segment ID: If there are multiple Ethernet  
drops, knowing the Segment ID tells you which  
jack to use for correct configuration.  
afq11s.bmp  
afq21s.bmp  
21  
 
NetTool Main Menu  
The main menu items are your starting point. View  
NetTool’s discovery screens to resolve those daily  
connectivity battles you face.  
AutoTest  
Select AutoTest so NetTool can discover what is  
connected to it. Both RJ-45 connections are  
searched independently and NetTool finds Telco,  
Token Ring, or Ethernet service. It also provides  
cable information when used for cable testing.  
afq06s.bmp  
22  
 
Problems  
Use NetTool. Solve problems. Get home on time.  
It’s a beautiful thing.  
Select Problems to view the Problem Log. The  
Problem Log provides a concise list of all  
problems detected, from physical layer to  
application layer problems.  
afq18s.bmp  
afq60s.bmp  
You can think of problems fitting into two categories:  
Link Connectivity level and Network level. Read the  
online users manual for full descriptions of problems  
and troubleshooting tips. Check the table on the next  
page to see a full list of the icon descriptions.  
In single-ended mode, NetTool can only report  
problems with Unwanted Protocols and link  
connectivity/health. Inline mode is required to discover  
other network and connectivity problems.  
23  
 
Problem Display  
The problem display area consists of these elements  
from left to right: Problem Type, Problem Severity,  
Problem ID, and Problem Text.  
Problem Severity  
Problem ID  
Problem  
Type  
Problem  
Text  
afq30f.eps  
Problem type  
Naming  
Health (Util)  
Server  
Host  
Cable  
Connectivity  
Link  
Configuration  
Network  
Medium  
Problem Severity  
Problem ID  
Low  
High  
A problem ID is associated with  
each problem that helps you  
reference the problem. Check  
the online Users Manual to see a  
text description linked with the  
numeric code.  
Problem Text  
This area contains a concise  
description of the problem found.  
24  
 
Link Connectivity Problems  
Speed mismatch  
Pair mismatch  
Duplex mismatch  
Polarity reversed  
Level low  
Transmit pair open  
Network Problems  
Health  
Short Frames received (also jabber/FCS).  
Excessive utilization seen (also collisions).  
NetWare  
Ethernet frame-type mismatches.  
No nearest server replies seen on network.  
No first responder replies seen on network.  
Unable to configure PC network number.  
TCP/IP  
Device using incorrect IP address and/or  
subnet masks.  
Router issued ICMP redirect. Hosts or  
devices using incorrect gateways/routers.  
PC using incorrect IP subnet mask.  
PC using incorrect IP address.  
Duplicate IP detected.  
Host Configuration  
BootP/DHCP server not responding.  
DHCP server issuing IP address that  
causes duplicate IP on network.  
DHCP Server: xxx.xxx.xxx.xxx did not  
supply a default router IP address.  
DHCP Server: xxx.xxx.xxx.xxx did not  
supply a subnet mask.  
25  
 
Name Resolution  
No DNS server found on network to resolve  
names.  
DNS resolution failed.  
WINS resolution failed.  
Incorrect WINS server xxx.xxx.xxx.xxx  
configured on PC.  
No WINS server found on network to  
resolve names.  
Hosts unable to find WINS servers on  
network or network bounded by routers.  
PC WINS incorrect.  
Incorrect DNS server configured.  
NetBIOS  
Incorrect Workgroup or Domain configured  
on PC.  
Unable to find Primary Domain Controller  
(PDC) for network.  
xxx.xxx.xxx.xxx causing duplicate NetBIOS  
name.  
PC involved in MB elections.  
Web  
Unable to connect to HTTP/proxy server.  
Fluke device seen on network.  
Misc  
26  
 
Email  
Unable to connect to mail server.  
Unable to connect to SMTP server.  
Unable to connect to POP2 server.  
Unable to connect to POP3 server.  
Unable to connect to IMAP server.  
Printer  
Unable to connect to IP printer server.  
Unable to connect to IP print spool server.  
Unwanted protocols (when enabled)  
NetBEUI detected.  
WINS detected.  
NetWare detected.  
PC involved in MB (master browser)  
elections.  
27  
 
Key Devices  
Check this out!  
Select Key Devices to view all the servers,  
routers, and printers NetTool has found on the  
network. NetTool always attempts to display the  
highest level address possible for that device, be it  
a NetBIOS name, DNS name, IP address or Mac  
address. This helps you determine which services  
or servers exist on the network.  
afq14s.bmp  
afq13s.bmp  
Note  
Devices are detected based on their Service  
Application Protocol (SAP). For NetWare  
(IPX), NetTool does not list any device five or  
more hops away.  
28  
 
Toolkit  
The right tools when you need them…  
Select Toolkit to access the Ping, Health, and  
Reporter functions. These tools provide critical  
support for troubleshooting problems and  
documenting your work.  
afq43s.bmp  
afq44s.bmp  
Note  
Trial uses of the Ping and Reporter features  
are currently provided on all new units.  
Contact Fluke Networks to find out how to  
purchase an upgrade if your unit does not  
have these options.  
29  
 
Ping  
Note  
The Ping option only works in single-ended  
mode. If you want to ping and are in inline  
mode you will see  
. Disconnect one of  
the RJ-45 cables from the NetTool and then  
rerun AutoTest.  
In order to use all of the functions of the Ping  
option, make sure you install the NetTool  
Toolkit software on your PC so NetTool can  
communicate with your PC via the serial  
connection.  
IP Setup  
Currently, by default “out-of-the-box,” NetTool  
uses DHCP to configure itself. If you have DHCP  
on your network, there is no need to further  
configure NetTool.  
Choose Manual or DHCP IP configuration by  
selecting the IP Setup icon  
(wrench) and  
aceessing the IP Setup screen. You can also do  
this using NetTool’s Setup function (see page X).  
If you select Manual then go back to DHCP, the IP  
address is acquired after you select that option  
and any subsequent time you access the IP Setup  
screen. NetTool uses DHCP protocol to acquire  
an IP address then uses the address according to  
DHCP rules.  
30  
 
Selecting Manual  
configuration enables  
you to statically assign to  
your NetTool an IP  
address that complies  
with your network’s  
addressing scheme.  
This applies if your  
network does not use  
DHCP or if you just  
prefer to manually  
configure it.  
afq48s.bmp  
Select the address you  
wish to configure  
(example to the right  
shows NetTool IP  
afq47s.bmp  
address Edit screen).  
On the Edit screen use the up and down arrow  
keys to enter each number of the IP address one  
at a time (right and left arrow keys move the  
cursor over) until you enter the whole address.  
Press Select after you have entered a valid IP  
address for your NetTool. NetTool then lists the  
updated address with the subnet and router IP  
addresses.  
Enter the subnet mask and default router IP  
addresses in the same way to complete manual  
configuration.  
Note  
For manual configuration, make sure any IP  
address you assign to your NetTool is correct for  
the subnet you are on. You must also enter a  
valid subnet mask and default router IP address.  
31  
 
Pinging a Single Device  
From the main menu select Toolkit then Ping to  
access NetTool’s ping function. You can ping one IP  
address or a set (Ping Catalog) of addresses that you  
define using NetTool Toolkit.  
To ping a single device,  
select Add New Device.  
Enter the address and  
press Select.  
NetTool pings the device  
and adds it to a running  
list (up to 10) of recently  
pinged devices. The IP  
address pinged longest  
ago will drop off the list  
after the tenth address.  
If you need to ping any  
address again, simply  
highlight it and press  
Select.  
afq41s.bmp  
afq55s.bmp  
afq56s.bmp  
Ping Catalog  
The Ping Catalog function enables you to use lists of IP  
addresses grouped based on your network  
configuration. You create the grouping using NetTool  
Toolkit, the PC-based software that came with your  
purchase. You can keep lists of common groups of IP  
addresses (i.e., Marketing, Customer Support, First  
Floor, etc.). Check out the online help for NetTool  
Toolkit to learn how to set up and use the Ping List  
feature.  
32  
 
After defining and uploading  
the lists using NetTool Toolkit  
PC software, NetTool  
displays the catalogs using  
the names you gave them.  
afq61s.bmp  
Select Ping Catalog  
from the Toolkit menu.  
Select one of the  
catalogs by highlighting  
it then pressing Select.  
The list of IP addresses  
displays with a status  
icon to the left. Ping  
results display when you  
highlight and select one  
of the IP addresses.  
afq45s.bmp  
To ping the list of IP  
addresses again  
highlight and select  
Restart.  
afq49s.bmp  
Check NetTool Setup to  
see how to edit a list of  
addresses.  
afq50s.bmp  
Running  
Ping Complete  
Problem with the ping. Corresponds with the  
severity level of problems.  
Low - one packet lost.  
Medium - two packets lost.  
High - three packets lost or device not  
found.  
33  
 
Health  
Doctor, I have a pain in my network.  
Select Health from the Toolkit menu to view the  
health of frames and to simultaneously check each  
side of the conversation for healthy frames in real  
time.  
afq10s.bmp  
afq08s.bmp  
Use the navigational buttons and then press  
Select to change the meters to show utilization  
broadcast traffic, collision levels and errors coming  
from either device to which NetTool is connected.  
You can highlight an item within the Health screen  
and press Select to change the view. For  
example, highlight the reading below a meter and  
press Select to view the data as frames per  
second or percentages.  
Note  
If you exit the Health display and return later  
without powering down, NetTool displays the  
“last-saved” settings. If you power down  
NetTool while viewing the Health display, the  
readings will not be saved. Access Setup  
screen and select Restore Defaults to  
restore factory settings.  
34  
 
Reporter  
Get the facts...  
Note  
To take full advantage of the Reporter  
function, the PC you use must be enabled to  
communicate properly with NetTool. Make  
sure you install and start the NetTool Blaster  
and NetTool Toolkit PC software that came  
with your purchase.  
The reporting feature of  
NetTool enables you to  
capture device (PC’s,  
printers, etc) and network  
configuration data as needed  
for documenting your work.  
You can save up to 10 reports  
on NetTool and later transfer  
them to a PC using NetTool  
ToolKit.  
Afq51s.bmp  
Reporter helps you:  
Document configurations for groups of users  
(i.e., Customer Service, Marketing, Tech  
Support, etc.).  
Escalate trouble tickets (e.g., document a  
problem device).  
View and print data you gather related to  
setups, moves, adds, or changes.  
After saving the reports, you can upload them to a PC  
for viewing, printing, and storage. NetTool Toolkit uses  
a pared down web browser to display report data after  
you have uploaded it. Read the help for NetTool Toolkit  
to learn more about Reporter.  
35  
 
Working with NetTool Reports  
NetTool’s Reporter option can save the current state of  
what NetTool detects on the PC (or other device) and  
the network and you can give that collected data a  
unique name.  
Connect NetTool to the  
device(s) you are  
checking and select  
AutoTest.  
Select Toolkit from the  
main menu.  
afq52s.bmp  
Highlight Reporter and  
press Select.  
To generate a new  
NetTool report, highlight  
and select an “empty"  
report.  
afq53s.bmp  
Enter a name for the  
report by navigating to  
the Comment field and  
using the arrow keys to  
give the report a name  
useful for your purposes  
(up to 20 alphanumeric  
characters). If you press  
the up or down arrow  
key, you will be able to  
select:  
Letters = A to Z  
Numbers = 0 to 9  
Special = . # - _ space  
Press the right arrow key  
to enter additional  
characters and then  
press Select after you  
have enetered all  
desired characters.  
36  
 
After you have entered a useful name for the  
report press Select and navigate to and select  
Save Report or Delete Report.  
After you save reports (up to 10 can be stored on  
the NetTool), you can then use NetTool Toolkit to  
upload, view, or print the reports. NetTool Toolkit  
enables you to view saved reports or generate  
new “live” reports as long as your NetTool is  
properly connected to the PC.  
From the Report list you can delete all reports in  
the list (Delete All Reports).  
To delete a single report, select the report name  
from the list and then select (Delete Report).  
You can also overwrite a report which updates the  
data contained in the report. Select the report you  
wish to overwrite and then select Overwrite  
Report.  
Note  
If you inadvertently give two reports the same  
name on NetTool, check the date/time stamp  
when you view the report to differentiate  
between them.  
37  
 
NetTool Updates, etc.  
Don’t miss out…  
Get updates to NetTool software when they are  
released. To check the version you have, select the  
NetTool icon and then About NetTool...  
To find out if there is a new version avaialble,  
access www.flukenetworks.com and navigate to  
the software update page. Follow the instructions  
to see if a newer software download file is listed.  
To update your NetTool, download the file from  
the website to your local PC. Use the supplied  
serial cable as shown. Follow the instructions  
contained on the next page and the online help for  
NetTool Blaster to update your NetTool.  
afq04f.eps  
38  
 
TM  
NetTool Blaster  
What would we do without a little software in our  
lives?  
Updating NetTool is a simple process that requires you  
to run the update program that came on CD-ROM or  
from the web.  
If you received the upgrade on CD-ROM, follow  
the instructions on the screen to install the NetTool  
Blaster! program.  
If you downloaded the upgrade from the web, run  
the self-extracting upgrade program to install the  
newer version.  
After installing and starting NetTool Blaster!, select  
Help from the top menu and follow the instructions  
to update your NetTool.  
NetToolTMToolkit  
NetTool Toolkit is another PC software program that  
enables you make full use of two great options on  
NetTool: Ping and Reporter.  
Toolkit installs on your PC as part of the  
installation of NetTool Blaster and becomes  
another menu choice under Start | Programs |  
Fluke Networks | NetTool Blaster… The PC you  
use should be the PC you intend to use to for the  
Reporter and Ping features. Select Help from the  
top menu of Toolkit and follow the instructions to  
use Ping and Reporter.  
Limited Warranty and Limitation  
of Liability  
See the NetTool Users Manual on your NetTool CD for  
warranty information.  
39  
 

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